| Social Change Agent Award |
- Patni Computer Systems Ltd.
|
| Most Significant contributor to the BPO Industry |
|
| Use of Technology for Operational Excellence Award |
|
| Award for Operational Excellence & Quality |
- Patni Computer Systems Ltd.
- Wipro Technologies
|
| BPO Innovation of the year |
- Quatrro BPO Solutions Pvt. Ltd.
|
| BPO Organisation of the year |
- Patni Computer Systems Ltd.
- Infosys BPO
|
| BPO Employer Brand of the year |
|
| Best Employer Award |
- 24/7 Customer
- Accenture
- Genpact
- HCL Technologies
- IBM Daksh
- Quatrro BPO Solutions Pvt. Ltd.
- TATA Consultancy Services
- Scope International
- Thomson Reuters
|
| Fun at Work Award |
- EXL Services
- Infosys BPO
- WNS
|
| CEO of the year |
- Aparup Sengupta, CEO, Aegis BPO
|
| Professional Excellcence Award |
- Kaushal Mahajan, Principal - Capital Markets, eClerx Services Ltd.
|
| Role Model & Exemplary Leader Award |
- Raman Roy, CEO & MD, Quatrro BPO Solutions Pvt. Ltd.
|
| HR Professional of the year |
- Ajoy Mukherjee, VP & Global HR, TATA Consultancy Services
|
| |