| Social Change Agent Award |
- Scope-e-Knowledge Centre Pvt. Ltd.
- RuralShores Business Services Pvt. Ltd.
- TATA Consultancy Services
- Scope International Pvt. Ltd.
|
| Most Significant contributor to the BPO Industry |
- Quatrro Global Services Pvt. Ltd.
- FIS Global Business Solutions India Pvt. Ltd.
|
| Use of Technology for Operational Excellence Award |
- eClerx Services Limited
- FIS Global Business Solutions India Pvt. Ltd.
|
| Award for Operational Excellence & Quality |
- Aditya Birla Minacs
- Infosys BPO
- Sutherland Global Services
- Capgemini
- iGate Patni
- Wipro BPO
|
| BPO Innovation of the Year |
- Infosys BPO
- Intelenet Global Services
- iGate Patni
- Metlife Global Operations Support Center
- EXL Service
- FIS Global Business Solutions India Pvt. Ltd.
|
| BPO Organisation of the year |
- TATA Consultancy Services
- GEP (Global eProcure)
|
| BPO Employer Brand of the year |
- TATA Consultancy Services
- Scope International Pvt. Ltd.
|
| Best Employer Award |
- TATA Consultancy Services
- Scope International Pvt. Ltd.
|
| Fun at Work Award |
- Aditya Birla Minacs
- Intelenet Global Services
- Scope International Pvt. Ltd.
- Wipro BPO
|
| Emerging BPO of the Year |
- Metlife Global Operations Support Center
|
| Best IT Enablement in BPO |
- Wipro BPO
- Caliber Point
- TATA Consultancy Services
|
| Best Customer Experienced delivered by a Contact Centre |
|
| Most Admired Vendor for BPO Sector |
|
| Most Preferred Vendor for BPO Sector |
|
| Strategic Enabler for BPO |
- Active Operations Management International
|
| CEO of the year |
- Dilip R. Vellodi, Chairman & CEO, Sutherland Global Services
- Manish Dugar, Global Head, Wipro BPO
|
| Professional Excellence Award |
- Nithya Ramkumar, Chief Technology Officer, Wipro BPO
|
| Role Model & Exemplary Leader Award |
- Susir Kumar, Chief Executive Officer, Intelenet Global Services
- Sunil Gujral, Business Leader, Quatrro Global Services Pvt. Ltd.
|
| BPO Entrepreneur of the year |
- Susir Kumar, Chief Executive Officer, Intelenet Global Services
|
| Super Achiever Award |
- Anil Kumar, Head HR & Business Transformation, Cbay Systems Ltd.
- Shernaz Pochkhanawala, Hutchison Global Services
- Hemant Shah, Executive Vice President & Head - Retail Operations, Kotak Mahindra Bank
|
| Business Leadership Award |
- Srijit Rajappan, VP - Business Unit Head, Wipro BPO
- Asit Oberoi, Chief Operating Officer, Yes Bank
|
| BPO - Best Employer Brand |
- Accenture India
- WNS Global Services
- Wipro BPO
- TATA Consultancy Services
- Maersk Global Services
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